Important Note Regarding to COVID19 - Additional Shipping Time
Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay with Additional 14 - 25 working days, and the total shipping time would be maximum 35 working days.
Mail delivery services to the following destinations are subject to delay about 14-25 working days (as advised by overseas postal administrations)
| Destinations | Service Type | |
|---|---|---|
| Africa | Cameroon | Air Letter |
| Asia | Malaysia, Singapore | All mail delivery services (including Speedpost) |
| Georgia | All airmail delivery services (including Speedpost) |
|
| Europe | Slovenia, Norway, Romania, Spitsbergen | All mail delivery services (including Speedpost) |
| Spain | Speedpost and all surface mail delivery services | |
| Central and South America | El Salvador, Honduras, Jamaica | All mail delivery services (including Speedpost) |
| Chile | All surface mail delivery services | |
| North America | Canada | Speedpost and all surface mail delivery services |
Due to flight adjustments of some airlines, airmail services to the following destinations may subject to delay about 14 - 28 working days (as advised by overseas postal administrations)
| Destinations | Service Type | |
|---|---|---|
| Asia | Mainland China and Taiwan | All airmail delivery services (including Speedpost) |
| Japan and Korea | Speedpost | |
| Europe | Belgium, Denmark, France, Germany, Italy and Netherlands | All airmail delivery services (including Speedpost) |
| United Kingdom |
All airmail delivery services (including Speedpost) |
|
| North America | United States |
All airmail delivery services (including Speedpost) |
| Central and South America | Argentina, Brazil, Colombia, Costa Rica and Ecuador | All airmail delivery services (including Speedpost) |
| Oceania | Samoa (U.S.A. Territory) | Speedpost |
FAQ:
1. What are we using for shipping?
There are 3 major shipping companies (as we have been using for 2 years and they are working fine with about 2-3 weeks for successfully delivered.)
YunExpress Logistics Co., Ltd. an international express service provider logistic solutions for global cross-border, shipping package (registered mail) to the USA with around 12-17 working days, Canada about 19 working days, EU countries (such as Austria, Germany, U.K., Italy, Spain, France, Luxemburg) around 14-19 working days.
Beijing Yanwen Logistics Company Limited with multi logistics partners and provides over 200 Door-to-Door Logistics Lines covering 214 countries in the world. shipping package (registered mail) to the USA with around 12-19 working days, Canada about 21 working days, EU countries (such as Austria, Germany, U.K., Italy, Spain, France, Luxemburg) around 12-21 working days.
China Postal Express and Logistics Co., Ltd. (as named as China Postal Express and Logistics) is a joint-stock company established in June 2010 by China Post Group Corporation as the main sponsor with the approval of the State Council. It has the longest operating history and network coverage in China. The most comprehensive express logistics service provider. For the Asian Countries such as Japan, TW, Korea, etc.
2. How do I track my order?
If the item is provided with tracking number, you could visit www.17track.net and check on the delivery status.
3. What if I order but the item has not yet provided tracking number nor marked as shipped?
Normally tracking number will be provided in 3 working days (but some products are required additional 14 working days for production), we have experienced city lock-down, we have experienced losing our core colleague (RIP to our laser operator - Lil Mouse). The maximum package ship out time (with tracking number provided) will be about 7 working days. Everytime city lockdown due to COVID19, we monitor the situation in daily basis, and once the local post resume normal, we will process the shipment the soonest.
3. Any alternative shipping services?
We are doing the best we could by choosing the best shipping service. There are few companies out there and we are not only getting your item ship out but also getting your item(s) deliver to you safe and clean.
4. How do we contact pinalloy CS?
please send us email pinalloy@gmail.com, and we will get back to you the soonest.
We apologize for any inconvenience caused.